Pix 'n Pages Frequently Asked Questions (FAQ)

Pix 'n Pages
Frequently Asked Questions

Q: Can I get my order rushed to me?
A: Next day digitals is 50%

Q: How do I get a Private Gallery of archived images?
A: Call or email us with the information from the event you want us to post for you. The price for the Gallery is $25. If you order your Private Gallery within 3 months of the event expiring from our site, you will receive a $10 credit toward your order. If you order your Private Gallery 6 months or more past the expiration of the event gallery, there will be a $15 archive retrieval fee added for each event requested.

HOW TO VIEW GALLERIES:
When you click the link for the right gallery, it will open in a new page. Create a new account with your email and a password (your "Favorites" will be saved in your personal account). You may share this gallery link with your friends, it is not password protected, but they will also need to create an account.

Within each gallery, folders are separated by handler's last name. Click the folder with the desired last name. Click an image to enlarge and order. Product options are to the right in different categories. Click the heart to add images to "favorites" if you want to remember which ones you liked the next time you sign in.

NOTE: If you want to enlarge your image, click "Compare" to a few of your images then click "Compare Photos".

NEW: You can now add images from any gallery (Portrait or Action) to the same cart. You can also make a collages with portrait and action images in it but please keep in mind, these collages are not eligible for a discount. Please pay attention to item descriptions.

Additional Information:
Standard turn-around is 10 days for Printable Digital, 5 weeks for prints or web files, 10 weeks for canvas, collages & products. Your card will not be charged until we double-check your order form. All orders must be paid before they are processed.

Images are previews only - orders will be cropped (if requested) and all images will be color-corrected if needed. To request a crop, click "my cart". Each image will have a quill next to it. Click the quill and add your comment but be SURE you click "Update Note" when you are done or it will not save.

When you complete your order, your credit card is NOT automatically billed - we do that once we double-check your order form and are ready to work on your order. You will get a copy of your credit card receipt with your order.

Please remember that our images are copyrighted. To obtain a personal advertising or editorial release for an image, you must purchase it as at least an 8x10 or a Printable Digital.

HOW TO ORDER COLLAGES AND PACKAGES:
REVIEW THE VIDEO TO THE RIGHT!
1. Choose the package or collage you want by clicking the three horizontal bars to the right of the item. If you want a collage with both action and an awards/portrait image, please choose the collage marked as such.
2. Answer the questions then click the "Add to Cart" button.
3. Click the "Add Photos to Package" button or the check mark to add the photos you want.
4. Then use the left or right arrows on the photos to scroll through and choose your images.
5. If you are finished adding images to the package or collage, click the "Back to Product List" at the top of the page to add other items to your cart.
6. If at any time you wish to change one of the images in your package or collage, click the "View My Collection" button at the top of the page and click the item you wish to edit.

2016 DACOF Border - will be on all action images unless requested otherwise.

The Commemorative Border, if applicable, will be at the bottom of ALL action images (print and electronic) unless requested otherwise. It WILL NOT cover anything on the print (see image), nor will it be on awards or portraits unless you request it in "Comments" at check out.

WE HAVE A NEW ORDERING SYSTEM!!!
Please take a moment to read the information to the left or watch the video about our new site.
Everyone will need to "Create an Account" in the new system.